5* Hotel and Restaurant

Cape Town Market Competitive

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Cape Town Market Competitive
Western Cape

Kendrick Recruitment is urgently seeking an experienced Restaurant Manager with extensive Restaurant management experience, for a busy, high-end restaurant in the heart of Cape Town.

Responsibilities & Duties Include:

  • Maintain a high level of customer satisfaction and high standard of service at all times.
  • Deal with complaints and compliments effectively and efficiently, recording them in day end report ensuring senior management is aware of them.
  • Staff Management
  • Meet, greet, seat and farewell customers at the Restaurant.
  • Ensure efficiency in taking of orders, service and clearing/resetting of tables.
  • Ensure professional interaction between waitrons and guests.
  • Receive and action all reservation requests by capturing on Dineplan and ensuring that all relevant information pertaining to the customer needs reflects on the booking.
  • Compilation and management of Duty Rosters, Leave Schedules or forms, cleaning schedules and various other personnel-related documentation.
  • Conduct Interviews and perform quarterly reviews of staff under your jurisdiction.
  • Ensure that waitrons remain motivated by means of effective man-management practices and morale building.
  • At all times communicate effectively and professionally with your subordinates. Be careful not to belittle or embarrass them in front of their peers or customers.
  • Ensure correct maintenance of POS system and be totally conversant with loading, fault finding and rectifying of faults.
  • Operational Stock takes and restocks
  • Ensure the daily set-up of the restaurant is completed timorously and effectively
  • Conduct daily meetings with the chef, FOH and management team, in order to have sound knowledge of daily requirements and guests needs.
  • Hygiene, Safety and Security duties.
  • Staff training

Requirements:

  • Must have extensive Restaurant Management experience in a high-end restaurant setting
  • Understanding of the tour group business is advantageous
  • Must be fully computer literate
  • Must be well acquainted with Micros POS
  • Knowledge of Dineplan advantageous
  • Must be willing to work weekends (not negotiable)
  • Excellent communication skills
  • Proactive and motivated approach to staff management
  • Must have own transport
  • South African Citizens only

Salary: Is dependent on experience. Should you feel you are the perfect candidate and meet the requirements listed above, please apply with your CV, a recent head & shoulders photo and written references ASAP… Good Luck!

Job Information

  • Province
    Western Cape
  • Category
    Food & Beverage
  • Location
    Cape Town
  • Offered Salary
    Market Competitive
  • Posted
    22nd Nov 24 2:55 pm
  • 1964
    Applied

Send Us Message

Upload your CV/resume or any other relevant file. Max. file size: 500 MB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.