Exciting Receptionist Opportunity at a 5* Hotel in Sandton!
Kendrick Recruitment, a leading hospitality recruitment agency, is seeking a friendly and professional Receptionist for a prestigious 5-star hotel in Sandton. If you have a passion for delivering exceptional guest experiences and thrive in a luxury environment, we want to hear from you! The Receptionist will be the first point of contact for all guests, providing a warm and welcoming atmosphere. This role is essential in ensuring a seamless check-in and check-out process, addressing guest inquiries, and contributing to an overall exceptional guest experience.
KEY RESPONSIBILITIES
Greet and welcome guests with a friendly and professional demeanour
Manage the check-in and check-out process efficiently
Handle guest inquiries, reservations, and requests promptly and accurately
Answer and direct phone calls and emails
Provide information about hotel facilities, services, and local attractions
Maintain accurate guest records and manage reservations using hotel management software
Process payments and handle cash transactions accurately
Coordinate with other departments to ensure guest needs are met
Assist with administrative tasks as needed
Maintain a tidy and welcoming reception area
QUALIFICATIONS & EXPERIENCE
Proven experience as a Receptionist or in a similar role within a 5-star hotel environment
Excellent communication and interpersonal skills
Proficient in hotel management software and Microsoft Office Suite
Strong organisational skills and attention to detail
Ability to handle high-pressure situations with professionalism and calmness
Flexibility to work various shifts, including weekends and holidays
PERSONAL ATTRIBUTES
Customer-focused with a friendly and approachable demeanour
High level of integrity and reliability
Proactive and self-motivated
Strong problem-solving skills
Ability to work independently and as part of a team
Positive attitude and strong work ethic
BENEFITS
Competitive salary
Opportunities for career growth and development
Comprehensive training and support
Access to hotel amenities
Join a team dedicated to excellence and be part of a renowned 5-star hotel in Sandton. Apply now to take your career to your next level! Send your CV and references through today… Good Luck!
