Sales/Reservations – Luxury Private Lodge – Hoedspruit

Kendrick Recruitment is currently seeking a motivated and dynamic Sales/Reservations Specialist to join a luxury private lodge in the stunning Hoedspruit area. If you are passionate about delivering exceptional guest experiences and have a keen eye for detail, this is the perfect opportunity for you.

Position: Sales/Reservations Specialist

Location: Luxury Private Lodge, Hoedspruit

Key Responsibilities:

• Reservations Management: Handle all aspects of guest reservations, including inquiries, bookings, confirmations, and special requests.
• Sales and Marketing: Develop and execute sales strategies to attract new guests and retain existing ones, including promoting special offers and packages.
• Guest Relations: Provide outstanding customer service to ensure a memorable experience from initial contact through to post-departure follow-up.
• Collaboration: Work closely with the lodge management team to ensure seamless coordination of guest services and operations.
• Administration: Maintain accurate records of reservations, payments, and guest information, and prepare regular reports for management.

Qualifications and Experience:

• Experience: Minimum of 2-3 years in a similar role within the luxury hospitality industry.
• Education: A degree or diploma in hospitality, tourism, or a related field is preferred.
• Skills: Excellent communication and interpersonal skills, strong organizational abilities, and proficiency in reservation software and MS Office.

Compensation and Benefits:

• Salary: Competitive, based on experience.
• Benefits: Accommodation, meals, and use of lodge amenities.

Required Attributes:

• Guest-Centric: A genuine passion for providing exceptional guest service and ensuring a memorable stay for all visitors.
• Sales Savvy: A proven track record in sales, with the ability to develop and implement effective sales strategies.
• Detail-Oriented: Strong attention to detail and the ability to manage multiple tasks simultaneously.
• Team Player: A collaborative approach to working with colleagues and management to deliver seamless service.

Why Join Our Client?

• Luxury Environment: Work in a beautiful, tranquil setting at one of Hoedspruit’s premier luxury lodges.
• Career Growth: Opportunities for professional development and career advancement within the hospitality industry.
• Dynamic Team: Be part of a passionate, dedicated team committed to excellence in guest service.

If you are an enthusiastic and experienced hospitality professional looking for a rewarding opportunity in a stunning location, we would love to hear from you. Apply now to join our team and contribute to creating unforgettable experiences for our guests.