Kendrick Recruitment is thrilled to present a unique opportunity for an experienced General Manager to join a luxury game lodge in the captivating landscapes of the Sabi Sands Game Reserve. This role offers a chance to lead a dedicated team and create exceptional experiences for both guests and staff in a dynamic environment.
About the Role:
In this influential role, the General Manager will oversee the creation of enriching experiences at a prestigious game lodge. Responsible for driving the lodge’s success, the General Manager will act as a brand ambassador, maintain high standards, and ensure a streamlined management structure. They will also play a key role in developing future leaders within the lodge and the wider organization.
Key Focus Areas:
General Management:
Collaborate with the General Manager of Operations and the leadership team to ensure seamless property operations.
Represent the brand by hosting site inspections.
Uphold company standards and establish effective management practices in line with industry trends.
Drive innovation and stay informed about hospitality trends and competitor offerings.
Development & Staff Management:
Identify and nurture individuals with potential for growth within the lodge and the broader organization.
Implement training programs and facilitate cross-property training for skill enhancement.
Provide strong leadership, mediation, and support to the team, promoting collaboration and growth.
Performance Management:
Lead the implementation of Performance Management and Succession Planning processes.
Conduct Performance Planning discussions, define KPIs, and ensure meaningful performance appraisals.
Qualifications and Skills:
3-5 years of management experience in a similar wildlife setting at a General Management Level – Role will report into board and Senior Group Management.
F&B background advantageous.
Proficiency in MS Office Suite.
Valid Code 08 driver’s license and reliable transport.
Attention to detail and hygiene standards.
Guest-focused mindset, embodying the brand and experience.
Strong communication skills, both written and verbal.
Positive attitude, time management, and problem-solving skills.
Initiative, creativity, adaptability, and resilience under pressure.
Passionate about sustainable tourism and conservation.
To apply please send your CV, Cover Letter and references today… Good Luck!
