Kendrick Recruitment are looking for a Senior Travel Consultant to join this boutique and dynamic team.
The Role of a Travel Consultant within the travel company will include:
The creation of high quality intricately planned tailor-made itineraries for a wide range of clients from Honeymooners to Families. You will be ultimately responsible for costing, planning and implementing and confirming these itineraries.
Working on warm sales leads with a mix of email and telephone contact to maximise conversion.
Ensure the itinerary presented to the client fits their individual requirements as best possible and the supporting information and advice is to the highest standard.
To achieve the highest levels of client service at all stages of the process to engender repeat business.
Actively evolve product knowledge keeping in touch with the latest product developments to ensure that you remain a true country specialist with up to date commercial knowledge and understanding of hotels/flights/infrastructure.
Demonstrating a total commitment to customer service. It’s your goal to ensure all clients return home having had a trip which exceeds their expectations.
Working within a small team it is imperative you engender good working relationships and have a strong team ethic.
An in-depth understanding is required of the destinations sold and first-hand knowledge is essential. As such, from time to time, you will be required to visit these destinations on educational trips.
Skills and Experience
Essential:
Minimum 5 years as a destination specialist
Passion for travel within Africa.
Excellent communication skills.
Excellent customer service & selling skills.
Advanced level of computer literacy.
Highly organised with strong time management skills.
Strong attention to detail.
Results orientated.
Package flexible based on experience along with potentially a hybrid working option for the right candidate.
If you think you fit the profile, please send your CV, written references and profile picture to me!
