✨ Exciting Opportunity: Receptionist for a Luxury Hotel in Cape Town! ✨
Are you passionate about providing exceptional service, making guests feel at home, and being the first face guests see when they arrive? Kendrick Recruitment is looking for a Receptionist for a luxury hotel in Cape Town. If you have a flair for hospitality, a warm personality, and a keen eye for detail, we want to hear from you!
As a Receptionist, you will be the face of this stunning luxury hotel. From checking guests in with a smile to assisting with their every need, you’ll ensure that each guest’s stay is flawless from start to finish. Your professionalism and positive energy will set the tone for an unforgettable experience.
Warmly greet and check-in guests upon arrival, creating a welcoming atmosphere.
Answer inquiries and provide information about the hotel’s amenities and services.
Manage guest reservations, both in-person and over the phone or email.
Handle guest requests and complaints with grace and professionalism, ensuring satisfaction.
Maintain a smooth front desk operation with attention to detail.
Ensure that guest billing and payments are accurate and processed efficiently.
Keep the front desk area organized and presentable.
Assist with administrative tasks as required, from managing phone calls to handling guest messages.
Previous experience in a receptionist or customer service role (preferably in a luxury hotel environment).
Strong communication skills with the ability to remain calm and professional under pressure.
Organizational skills and a keen eye for detail.
Ability to multitask while providing top-tier service.
A friendly, approachable, and outgoing personality.
Computer literate with experience using hotel management systems.
Flexibility with working hours and shifts.
Work in a luxury hotel in the vibrant and beautiful Cape Town.
Competitive salary based on experience (negotiable).
Growth opportunities within a renowned hotel group.
Be a part of a dynamic and welcoming team that values service excellence.
On-the-job training and support to help you thrive in the role.
If you have a passion for hospitality and a dedication to excellent customer service, this is the role for you! 🌟 Send your CV to cv@kendrickrecruitment.com today and step into the world of luxury hospitality.
