Hospitality Studies Business

Nelspruit / Hoedspruit R20,000 - R24,000

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Nelspruit / Hoedspruit R20,000 - R24,000
Mpumalanga

Kendrick Recruitment is currently looking for a Sales Agent for a busy hospitality business based in the heart of Nelspruit. Are you passionate about turning inquiries into bookings? Do you thrive in a dynamic environment where you can contribute to the success of a renowned organization? We are seeking a talented Sales Agent to join our clients team and play a pivotal role in customer engagement and booking processes.

Key Responsibilities:

Enquiry Management:

Handle website, email, phone, and walk-in inquiries, converting them into course bookings.
Switchboard Operations:

Efficiently manage the switchboard.
Monitoring and Analysis:

Regularly update and monitor Enquiry Stats, focusing on the booking conversion rate.
Customer Engagement:

Strategically respond to inquiries to enhance the likelihood of converting them into course bookings.
Client Relations:

Respond to availability requests, maintain relationships with existing agents, and onboard Agents & Ambassadors.
Documentation and Organization:

Capture enquiries for accurate records and maintain booking/registration forms regularly.
Booking Process:

Create bookings and facilitate handovers to relevant departments.
Collaboration:

Liaise with different departments for weekly updates.
Logistics Coordination:

Coordinate with the logistics department on student transfer options.
Sales Follow-Up:

Proactively follow up on missing sales leads.
Feedback and Reporting:

Acknowledge post-course feedback and provide valuable insights during quarterly camp visits.
Strategic Planning:

Contribute to rate and date planning, update and maintain the camp planner.
Hosting:

Host camp visits when necessary.
Project Coordination:

Communicate and follow up with clients on specific projects and goals.
Site Management:

Visit project sites and coordinate with suppliers and vendors.
Itinerary Development:

Develop and finalize project itineraries for custom product development.
Marketing and Sales Support:

Assist in marketing efforts and sales functions.
Required Skills:

Strong organizational abilities.
Understanding of sales principles and best practices.
Effective time management skills.
Professional demeanor and excellent communication skills.
Intrinsic motivation and a quick learning ability.
Proficiency in CRM software and marketing analytics tools.
Flexibility and adaptability to changing market conditions.
Knowledge of logistics and booking processes is a plus.
Desired Experience and Qualifications:

Proven track record of successful sales leadership (at least 5 years).
Relevant Tertiary Qualifications will be beneficial.

If you are ready for a challenging and rewarding role, contributing to the success of bookings, projects, and strengthening client relationships, apply now! Send your CV to us today… Good Luck!

Job Information

  • Province
    Mpumalanga
  • Category
    Sales / Marketing
  • Location
    Nelspruit / Hoedspruit
  • Offered Salary
    R20,000 - R24,000
  • Posted
    2nd Feb 24 2:49 pm
  • 507
    Applied

Send Us Message

Upload your CV/resume or any other relevant file. Max. file size: 500 MB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.