Kendrick Recruitment is now seeking an Assistant Head Guide for a busy lodge based in the heart of the Kruger National Park. We are seeking a passionate and experienced individual to assist the Head Guide in overseeing, training, and ensuring exceptional guest experiences through guided game drives, interpretive bush walks, and more. If you are a nature enthusiast with a dedication to excellence, this role offers you the chance to immerse yourself in the heart of the African bush.
Key Focus Areas:
Safari Experience:
Assume responsibility for the Guides and Safari department in the absence of the Head Guide.
Efficient allocation of game drives, back-up drives, and stand-by duties.
Ensure safe handling and proficiency of departmental firearms.
Oversee vehicle maintenance and workshop operations.
Active participation in lodge social media platforms.
Effective incident management during emergencies.
Training, Development & Mentorship:
Mentor, train, and guide the team towards achieving required qualifications.
Develop team members, including NJM Students/Trainee Field Guides.
General Service & Guest Care:
Collect and communicate guest information prior to arrival.
Record and act on guest preferences.
Report guest complaints to the Head of Department/Management.
Requirements Qualifications and Skills:
FGASA Level 2 and Full Trails Guide qualifications.
ARH and Rifle Proficiency, First Aid Level 2, Driver’s License, and Pr-DP.
Previous experience as Senior Guide or Assistant Head Guide.
Proficiency in planning, budgeting, and departmental administration.
In-depth knowledge of applicable property and company procedures.
Exceptional communication skills, both written and verbal.
Positive team player with enthusiasm and emotional control.
Excellent time management, self-discipline, and problem-solving skills.
Proactive, adaptable, and flexible with creative flair.
Committed, loyal, and able to work under pressure.
Possess people skills, patience, and care.
Strong leadership skills with a passion for development and skills transfer.
For more details and to apply please send your CV, references and profile photo today… Good Luck!
