Kendrick Recruitment are seeking a Lodge Wholesale Travel Consultant for a group of luxury 5* lodges. Salary will be market related.
KEY OUTPUTS
• Creative and out of the box planning and designing of leisure FIT tailor-made itineraries lodges/camps in combination with some 3rd party product
• Managing the reservations process including handling of bookings from quote to finalizing, including invoicing and travel documents
• Proactive designing of itinerary ensuring routing and product knowledge is applied to providing the operator with best itinerary for their guests
• Constant, consistent interaction and clear communication with colleagues, agents, operators guests and suppliers
• Upholding the values of the establishment; Care of the people, Care of land and Care of the wildlife
YIELDING OF COMPANY’S BEDS KNOWLEDGE REQUIRED
• Good understanding of delivering excellent service to agents/guests
• An in-depth knowledge of Tourplan or a similar booking system
• An in-depth geographical, logistical and product knowledge of South, Southern or East Africa
• A willingness and aptitude to learn
SKILLS REQUIRED
• Communication skills and an excellent command of the English language (spoken and written)
• Time & desk management including working in an orderly focused manner
• The ability to work under pressure and show initiative
• Understanding of the travel industry – inbound Tour Operating specifically would be preferable
• Attention to detail
• Elaborating in writing explanations or descriptions
• Exceptionally client/guest focused
• Must be computer literate and have an in-depth knowledge of Word and Excel
• Calm and professional manner of servicing agents/guests
• An independent, curious and “can do it” nature
EXPERIENCE REQUIRED
• Must have at least 3 – 5 or more years’ inbound tour operating experience
Should you meet the above-mentioned requirements please send us your CV and a professional head and shoulders photo today. Good Luck!!
