Kendrick Recruitment are now seeking a Hotel Manager for a High-end property based in the picturesque Winelands.
Requirements:
· Degree or equivalent in Hospitality Management and Leadership
· Background in Front Office & Housekeeping/Rooms Division Management
· International Experience is advantageous
· Minimum of 3 years experience in the same position overseeing the operations of a 5 Star or equivalent luxury hotel – winelands area is advantageous
· Proficient in constructing budgets and forecasts
· Thorough knowledge of performance management and employee relations
Main Responsibilities:
· Ensure world-class service is delivered to the guest, in all locations, by effectively directing the Hotel Teams on all matters impacting the guest service provision as measured by on- line reputation metrics and direct guest feedback
· Responsible for and directs the full operations, service, logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives
· Creates an environment that contributes to highly positive employee engagement and commitment to the job
· Prepares and proposes the annual budgets
· Manages the monthly expenses in line with the budgets
· Manages and directs all aspects relating to staff performance and conduct
· Responsible for responding to all guest feedback from surveys and agents
The position is offering a marketing related salary for the selected candidate. Accommodation can be provided onsite in a single capacity. To apply for this role please send your references, CV and profile photo today… Good Luck!
