Luxury 5* Lodge

KwaZulu-Natal

Kendrick Recruitment are seeking a Camp Manager for a 5* Luxury Lodge in Hluhulwe; Natal!

KEY OUTPUTS:

  • Prepare welcome and departure notes for guests
  • Check guests in during the day and manage dietaries, children, or any other special requests
  • Implement and follow the BOPs
  • Host guests during the day – meet them back from drive and assist with any request they have
  • Ensure that all products that come into contact with the guest are consistently of the correct standard
  • Check set ups for breakfast, lunch and dinner
  • Make sure the main area is always tidy and styled to the BOPs
  • Host guests at meal times and check smooth running of service from the kitchen and waiters
  • Check guests out and do daily room checks
  • Work closely with waiters and HODs to maintain a high service standard
  • Assist in any other departments as and when required
  • Provide superior service and quality to guests
  • Must enjoy working with children and be creative when planning fun children’s activities
  • Manage bar orders

    SKILLS REQUIRED:

  • Communication skills – with guests and fellow staff members
  • Standard of your work must exceed the standard of the lodge
  • Good organisational ability
  • Lateral thinking ability
  • Initiative
  • Must adhere to World Class Hospitality and Service Standards
  • Professional, courteous, hospitable to guests
  • Must be able to cope under pressure to meet guests needs
  • Must be able to lead people and correct things when needed
  • Honest, have good integrity, proactive and driven person who has career ambitions

    KNOWLEDGE REQUIRED:

  • Hospitality
  • Environment
  • The surrounding communities
  • The country
  • Company Knowledge
  • Valid unendorsed SA driver’s license essential

    PREVIOUS WORK EXPERIENCE REQUIRED:

  • Experience in the service industry especially in dealing with guests and staff
  • Previous camp manger experience

This is a permanent live-in position, based at the Lodge.

Job Information

  • Province
    KwaZulu-Natal
  • Category
    Lodge Management
  • Location
    HluHluwe
  • Offered Salary
  • Posted
    28th Nov 23 3:18 pm
  • 507
    Applied