Luxury Game Lodge

Grahamstown R11,000 - R15,000

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Grahamstown R11,000 - R15,000
Eastern Cape

🌟 GUEST SERVICE COORDINATOR WANTED – LUXURY GAME LODGE, GRAHAMSTOWN 🌟

Are you passionate about creating unforgettable experiences for guests? Kendrick Recruitment is on the hunt for aΒ Guest Service CoordinatorΒ to join a stunning luxury game lodge in the heart of Grahamstown. If you thrive in a dynamic environment and love going the extra mile for guests, this is the role for you!

What You’ll Be Doing:Β As the Guest Service Coordinator, you will be the heartbeat of our dining and lounge experience, ensuring every guest feels pampered and valued. From managing restaurant operations to handling guest feedback, your expertise will elevate our service standards.

Key Responsibilities: 🍷 Oversee daily operations of the restaurant, bar, cellar, and lounge
🍽️ Manage stock and storerooms, conducting regular inventories
🌟 Ensure high levels of customer satisfaction through exceptional service
πŸ‘₯ Train and manage staff to maintain top-notch service standards
🀝 Handle guest complaints swiftly and effectively
πŸ“ˆ Implement strategies to enhance guest satisfaction and operational efficiency
πŸ“ Coordinate with the kitchen team to ensure seamless meal service
πŸ’Ό Report to lodge managers and maintain open communication with Front of House and kitchen staff
🍾 Present menus and wine lists with flair
πŸŽ‰ Assist with Guest Delight stops and special requests

What We’re Looking For:Β βœ”οΈ Proven experience as a Guest Relations Officer and Restaurant Manager
βœ”οΈ Excellent communication skills and the ability to host international guests
βœ”οΈ Positive attitude and high energy – a true people person!
βœ”οΈ Deep knowledge of wines and food service to upsell effectively
βœ”οΈ Strong leadership and team coordination skills
βœ”οΈ Ability to handle stressful situations with poise
βœ”οΈ Flexibility to work split shifts and maintain a well-groomed appearance
βœ”οΈ Valid driver’s license

Join Our Team:Β If you are ready to take your career to the next level and create magical moments for our guests, send your CV toΒ apply belowΒ today!

πŸš€Β Apply NOW and be part of something extraordinary in the world of luxury hospitality!

Job Information

  • Province
    Eastern Cape
  • Category
    Lodge Front of House
  • Location
    Grahamstown
  • Offered Salary
    R11,000 - R15,000
  • Posted
    8th Nov 24 2:06 pm
  • 1964
    Applied

Send Us Message

Upload your CV/resume or any other relevant file. Max. file size: 500 MB.


You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.