Kendrick Recruitment is seeking a HIGHLY experienced Restaurant Manager for an established restaurant based in George.
The Restaurant Manager ensures efficient restaurant operations, as well as maintain high quality, and guest-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. You will oversee the dining room, oversee and manage seating and balance seating capacity.
Responsibilities:
Manages daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
Directs and coordinates daily activities to obtain optimum efficiency and economy of operations, and maximise full potential with a balanced focus on hotels mission, guests, employees and management satisfaction.
Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
Creates a positive team atmosphere among Team Members
Provides feedback and coaching to the Team regularly.
Understands building capability through Cross training
Treats all Team Members fairly, with respect.
Sets high standards for appropriate team behaviour on shift.
Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
Handle guest complaints in restaurants.
Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
Maintain budget and employee records in order for accounts department to process correctly. Check the quality of deliveries of fresh food and baked goods.
Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
Ensures new products are executed properly the following roll-out.
Is capable of handling irate customers with a friendly/calm attitude.
Ensures product quality and great service.
Has effectively forecasted restaurant needs.
Prioritise tasks effectively to ensure most important tasks are completed on time.
Seeks, listens and responds to Guest feedback.
Effectively identifies restaurant problems through reports and can ideate & execute to resolve the same.
Proficiency in using computer software to monitor inventory, track staff schedules and pay, and perform other record keeping tasks.
Proficiency in Point of sale ( POS ) software, inventory software, Restaurant guest satisfactory tracking software etc.
Assist in planning regular and special event Menu.
Manage daily procedures to ensure accurate statistical and financial records.
Manage and overseeing meet/greet and advising of guests
Adhere, maintain and improve daily restaurant operational duties.
Requirements:
Proven guest service experience as a manager.
Food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Familiarity with restaurant management software.
Strong leadership, motivational and people skills.
Acute financial management skills.
Fluent in English, reliable and trustworthy.
Decision maker who communicates well.
Always ready to help and assist.
Be very organised and methodical.
Ready for a new challenge in life and a long-term involvement in his/her future job
If you are interested please send your CV, references and profile picture today… Good Luck!
