Kendrick Recruitment is thrilled to present an exciting job opportunity at a stunning property located in Mooi River, KwaZulu-Natal. We are currently seeking a talented and experienced Front Office Manager to join the team and contribute to creating exceptional guest experiences.
Position: Front Office Manager
Location: Mooi River, KwaZulu-Natal
Accommodation: Live-in position with provided accommodation (House shared with Executive Chef, communal kitchen, lounge, and garden – private bedroom)
Salary: R35,000 per month
Minimum Experience: 5 years
Responsibilities:
- Oversee the smooth operations of the front office, ensuring exceptional guest experiences.
- Manage the reservations department, ensuring efficient handling of bookings and inquiries.
- Demonstrate strong administrative skills, including maintaining accurate records, managing budgets, and overseeing inventory control.
- Maintain high standards of cleanliness, organization, and presentation throughout the front office area.
- Engage in duty management responsibilities on a shared basis with other heads of departments.
- Provide exemplary customer service, resolving guest issues promptly and ensuring their satisfaction.
Qualifications and Skills:
- A minimum of 5 years of experience in a similar role, preferably within the hospitality industry.
- Proven experience in the reservations department and sound knowledge of reservation systems.
- Exceptional organizational, multitasking, and time management abilities.
- Strong leadership skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, enabling effective interaction with guests and colleagues at all levels.
- Proficient computer skills, including knowledge of hotel management software (Property uses Semper, Nightsbridge, Expedia, Booking.com & Airbnb).
This role offers an exciting opportunity to be part of a beautiful property in the heart of Mooi River, KZN. If you are a dynamic individual with a passion for hospitality and a proven track record in front office management, we want to hear from you!
If you meet the requirements and are ready for a new challenge, send your CV, references, and profile photo to Kendrick Recruitment. Don’t miss this chance to advance your career in a prestigious and supportive environment… Good Luck!
