Kendrick Recruitment is currently seeking a detail-oriented and organized Reservations & Admin Coordinator to join our esteemed client’s Collection of guesthouses and apartments in Cape Town.
About the Company: Our client, a leader in the hospitality industry, boasts a Collection of guesthouses and apartments known for their exceptional service and unique experiences. With a commitment to excellence, they are expanding their team and seeking a dynamic individual to take on the role of Reservations & Admin Coordinator.
Key Responsibilities: As the Reservations & Admin Coordinator, you will be responsible for:
Managing reservations for guesthouses and apartments, ensuring accurate and timely bookings.
Handling guest inquiries, providing information, and offering exceptional customer service.
Coordinating administrative tasks, including filing, data entry, and maintaining office supplies.
Assisting with check-ins, check-outs, and providing support to guests during their stay.
Collaborating with other departments to ensure seamless guest experiences.
Generating reports and maintaining accurate records of reservations and administrative activities.
Handling general office duties and providing administrative support as needed.
Skills and Qualifications:
Proven experience in reservations coordination and administration, preferably in the hospitality sector.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Detail-oriented with a focus on accuracy.
Proficient in relevant computer applications and reservation systems.
Ability to work in a dynamic and fast-paced environment.
Knowledge of the local area and attractions is a plus.
Customer-focused with a passion for delivering exceptional service.
Proactive mindset and ability to work independently.
Team player with strong collaboration skills.
Adaptable to changing priorities and guest needs.
How to Apply: If you are a Reservations & Admin professional ready to contribute to a thriving hospitality environment in Three Anchor Bay, Cape Town, please submit your resume and a cover letter detailing your experience to email@example.com.