Camp Manager – 5* Lodge – Greater Kruger

Kendrick Recruitment is currently seeking a passionate and experienced Camp Manager for a prestigious lodge in the Greater Kruger Region. Our client is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily, and care for the sustainability of our communities and environment.

Key Outputs:

• Stock Control and Orders: Efficiently manage stock control and orders.
• Bar Service Management: Oversee and control bar services.
• Guest Delight Activities: Manage and enhance guest delight activities.
• Guest Experience: Ensure an exceptional overall guest experience.
• Hospitality and Food: Oversee general hospitality and food service.
• Maintenance Management: Oversee general appearance and manage maintenance issues.
• Staff Development: Focus on skills development for staff.
• Community Development: Drive community development projects in conjunction with the Africa Foundation.
• Budget Management: Understand and manage budgets, GP’s, and finances.
• PAN Strat Knowledge: Possess knowledge and understanding of PAN Strat.
• Reservation Management: Manage all reservations and bookings.

Knowledge Required:

• Camp Management: Knowledge or experience in running a camp, as well as previous experience in the hospitality industry.
• Hotel Management Degree: Beneficial but not essential.
• Relevant Qualifications: Any relevant qualifications would be beneficial.
• Driver’s License: Valid, unendorsed South African driver’s license.

Skills Required:

• Management Skills: Strong management skills.
• Front Office Experience: Experience in front office operations.
• Food and Wine Knowledge: Good knowledge of food and wine.

Previous Work Experience Required:

• Industry Experience: Minimum of two years of experience in the hospitality industry.
• Lodge/Camp Management: Experience running a lodge or camp is beneficial.

Personal Characteristics:

• Interpersonal Skills: Good interpersonal skills.
• Sense of Urgency: Ability to act with urgency.
• Guest Delight: Passionate about guest delight.
• Attention to Detail: High attention to detail.
• Self-Motivation: Diligence and self-motivation to meet deadlines.
• Information Sharing: Willingness and ability to share information, teach, and inspire others.
• Operational Coordination: Ability to coordinate day-to-day operations to provide superior service and quality to guests.
• Conflict Management: Ability to manage conflict without aggression.
• Calm Under Stress: Ability to remain calm under stress.

This is a permanent live-in position. Transport to/from leave cycles is the successful candidate’s own responsibility.

If you are a dedicated and experienced professional with a passion for hospitality and guest satisfaction, we would love to hear from you. Apply now to join our client’s team and help us create exceptional experiences for our guests.