Assistant General Manager – Luxury Hospitality Company – Tanzania

Kendrick Recruitment is seeking a highly skilled Assistant General Manager for a luxury hospitality company in Tanzania. This esteemed position offers the opportunity to join a renowned 5-star lodge and contribute to its success in providing exceptional guest experiences while prioritizing sustainability and community development.

Location: Tanzania
Salary: Dependent on Experience (DOE)

Key Responsibilities:

• Relationship Building: Assist the General Manager in fostering relationships with staff, guests, governmental entities, the community, and industry partners.
• Development: Collaborate with the Africa Foundation in community development and proactive wildlife conservation initiatives.
• Business Efficiencies: Aid in cost control, local procedures, and product quality to ensure operational excellence.
• Product Development: Support the General Manager in enhancing the guest experience across all touchpoints, including lodge facilities, dining, and wildlife activities.
• Engagement: Foster a positive work culture and align team expectations with organizational goals.
• Overall Management: Oversee day-to-day operations, budget management, and staff development.
• Training and Development: Develop and implement training programs to enhance staff skills and ensure alignment with organizational standards.
• Human Resources: Manage labor relations, staff welfare, health and safety, and performance appraisals.
• Guest Experience: Strategize and execute plans to consistently deliver exceptional guest experiences.
• Financial Management: Take responsibility for budget creation, financial planning, and expenditure monitoring.
• Community Engagement: Participate in driving community development projects and fostering positive relationships with local stakeholders.

Minimum Requirements:

• Bachelor’s degree in hospitality or Hotel Management or related field.
• Minimum 10 years of management experience in a 5-star hospitality operation.
• Strong financial acumen and budget management skills.
• Proven track record of providing world-class guest experiences.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced environment and meet deadlines.
• Previous experience managing a 5-star lodge with over 40 beds, preferably in East Africa.
• Permanent live-in position.

Send your updated CV and references to apply!