Admin Assistant & Relief Reservations – Private Reserve – Waterberg

Kendrick Recruitment is currently seeking a dynamic and organized individual for the role of Office Assistant & Relief Reservations at a private reserve in Waterberg. This position offers the opportunity to contribute to the smooth operation of the lodge and ensure exceptional guest experiences.

Location: Waterberg, Limpopo
Salary: R6,000 – R8,000 per month

Key Responsibilities:

• Updating guest email databases and profiles.
• Compiling and updating transfer schedules.
• Providing relief support for the reservationist during leave periods.

Reservations:

• Handling email and telephone inquiries from guests and agents.
• Updating profiles, databases, and booking charts.
• Filing invoices and processing payments.
• Assisting with administrative tasks related to reservations.

Assistant Lodge Manager:

• Supporting the lodge manager in daily operations.
• Attending morning meetings and coordinating staff activities.
• Ensuring guest needs are met during their stay.
• Maintaining cleanliness and organization in the lodge area.

Daily Duties:

• Conducting bar stock take and replenishment.
• Performing daily walk-arounds to identify maintenance needs.
• Checking rooms for cleanliness and functionality.

Check-in and Check-out:

• Welcoming guests, providing orientation, and ensuring their comfort.
• Managing check-in and check-out procedures efficiently.

Orders & Deliveries:

• Coordinating orders with suppliers and conducting regular stock takes.

Requirements:

• Previous experience in an administrative or hospitality role preferred.
• Strong organizational and communication skills.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in record-keeping.
• Basic computer proficiency.

Send your updated CV and references to apply!