Property Manager – Collection of Luxury Apartments – Cape Town

Kendrick Recruitment are now seeking a Property Manager for a collection of luxury 4* and 5* self-catering apartments in Cape Town. Salary on offer for this role is R8 500 – R15 000 per month but negotiable.

 

Main Purpose of Job:

 

To ensure operational standards of all properties are maintained and kept in line with that of the company’s corporate standards.

 

Minimum Qualifications and Work Experience:

  • Grade 12
  • 3 Years’ experience in a similar role.

 

Duties:

 

  • To ensure standards of cleanliness,hygiene and tidiness in all villa, apartment and office areas are maintained.
  • Supervising the daily cleaning of assigned properties to the highest standards. This includes changing bed linen, replacing towels, cleaning bathrooms thoroughly, vacuuming, mopping and dusting daily.
  • Ensuring the cleanliness of vacant properties.
  • Replenishing of welcome pack supplies throughout the properties.
  • Maintaining an orderly storeroom.
  • Ensuring guest property left behind is logged and stored in a secure location for lost property.
  • Resolving any guest problems or complaints in relation to housekeeping when  possible and ensuring management are kept informed.
  • Reporting any maintenance requests in order to comply with the established quality standards and ensure guest satisfaction.
  • Managing a stock control and ordering system to ensure availability of stock and cost control to maintain costs to a minimum.
  • Attending any appropriate off and on the job training courses.
  • Implementing the hotel’s good customer relations policy, including politely addressing guests and colleagues at all times.
  • Coordinate and manage communication between guests and staff and follow up to  ensure we resolve customer concerns.
  • Liaise with Housekeeping Manager to provide an overall comfortable guest
  • Examine daily duties, assign tasks and check on progress.
  • Assist in the training and inducting of New Staff members in order to ensure that  company standards are maintained.
  • Resolving any guest problems or complaints in relation to housekeeping when  possible and ensuring management are kept informed.
  • Maintains good communication channels with other departments.
  • Listening to guest’s complaints or concerns, resolving their issue in a timely manner.
  • Immediately reporting and documenting to management any observed or known  safety hazards, conditions or unsafe practices and procedures.
  • Adhere to all fire and emergency procedures, including procedures for handling of  the fire panel, ensuring guest safety and participate in an evacuation if necessary.
  • Practice safe working habits, including bending and lifting appropriately to avoid  injury, reporting hazards, appropriate use of cleaning chemicals and working to          minimize tripping hazards.
  • Uniform and personal appearance are clean and professional for all staff.
  • Ensures high standards of hygiene and maintenance in area of responsibility.
  • Performs any other tasks as and when requested.

 

Should you meet the minimum requirements mentioned above and you have relative experience please forward us your CV today!

 

Salary: R15000

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