Kendrick Recruitment are now looking for a young and dynamic Commercial Manager for an elite tour operator based in Cape Town, Western Cape.
If you love itineraries, love the attention to detail and have a passion for African adventure then this could be the position for you!
More about the Commercial Manager’s responsibilities:
○Development of the Group approach to itinerary sales and destination management services
○Understanding the market requirements for a first-class itinerary offering.
○Work with internal partners to deliver commercial objectives.
○Manage relevant external parties to fulfil target goals.
○Sales, Agent & Retail Teams:
○Develop a robust proactive marketing strategy to ensure a steady growth from source markets. In particular:
i.The increase in bed nights
ii.The increase in overall revenue
iii.Protect and grow the achieved rate per geography
○ Manage the production of itinerary costings including annual competitor analysis.
○Determine and implement appropriate levels of commission for individual agents for all the markets (in conjunction with Agent team members)
○Respond to daily requests/complaint handling from your key markets.
○To travel as deem ed necessary to fulfil the targets for the geographies in which you work.
○ Support of Finance dept. in managing individual agent account balances.
○Contribute to writing and proof reading of material (along with Agent team) for the unit
○Contribute to Agent Zone as required
We are looking for someone with sharp commercial awareness who is energetic and has outstanding organisation skills. You must have the ability to take on board and disseminate constructive feedback from external and internal sources.
○Minimum 5-10 years experience of broader industry sector (hospitality & tourism)
○Experience and good understanding of East African Safari tourism environment
○Proven track record in delivering strong end results at various levels in the industry, ability to set and meet targets
○Experience of as many aspects of industry as possible (ideally more than one side of the fence)
○Experience with sales and marketing reservation systems
Salary highly dependent on relevant experience.
To apply for this position, send your CV, written references and a head and shoulder photo too.